COVID-19 Updates

In light of the current guidance regarding the coronavirus, we just wanted to let you know what we are planning to prevent the spread and keep everyone healthy. 

We will be reviewing this pace on a daily basis, stay tuned for updates.

Retail

The shop in St Martins Square will RE-OPEN on Friday 31st July.  To begin with we will be working to reduced hours and re-evaluating our opening times inline with demand and how busy we are.

We also now offer private appointments during opening hours, please get in touch for more information.

To begin with we will be open-

Friday 10-2pm

Saturday 10-2pm

Monday 10-2pm

 

Please read our blog post for all the details and information regarding health and safety if you're planning on visiting us in store!

 

On-line Orders

Online orders are being processes 2-3 time a week from the shop and being posted by second class Royal Mail post.  Because of this, processing and delivery time can take 7+ days.  Thank you for your patience. 

We are now able to offer Click and Collect as an option during the checkout process for local customers.  Processing time is 4-5 days and orders can be collected once the conformation comes through to your inbox. 

Collection days are Monday, Tuesday, Thursday and Friday, 10-2pm

Delivery is just £1.50 for UK orders under £10, £3 on UK orders £10-35, and a is FREE on UK orders of over £35

All our parcels are currently sent via the Royal Mail, who are not anticipating changes to their services at the moment.  Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus.  They are monitoring the situation and will keep us updated on their website here.

When can I expect my order to arrive?
Currently we are posting out orders 2-3 time a week, using Second Class Royal Mail as standard.  Once posted out delivery times are out of our control.  Orders sent via Royal Mail are taking longer than usual for delivery due to an increase in demand on their services.  Please let us know if an order has taken more than two weeks to arrive but do note that the Royal Mail don't consider an item lost until after 22 days.

 

Workshops

We can't yet see a time when we can run in-person workshops in the studio again as social distancing is very difficult in the space available.  We are running Live Online Workshops via Zoom instead for the time being.

Live online workshops are accessible to anyone who has a internet connection and a sewing machine at home.  We provide the materials for the project and our tutor is there, on your screen, to help every step of the way.  You can find more information here - https://craftysewandso.com/pages/live-online-workshops

 

Thanks for your continued support, this is a very scary time for small businesses, like ourselves.  Without you we face a very uncertain future and are grateful for all orders and workshop booking.

Freya and Sarah xXx